Answered By: Katelin
Last Updated: Mar 01, 2024     Views: 10663

An example hold shelf. The transit time (the time it takes for a book to arrive at your branch for pickup) depends on a variety of factors, though on average an item is "Ready for Pickup" within 2-5 days of placing it on hold. 

If you requested an item that is On Shelf ("Available") at a branch different than the one the item is located, than that item will likely arrive within 2-5 business days. This excludes weekends and bars delays due to holidays, inclement weather, or unforeseen circumstances. 

If the item is  On Shelf ("Available") at a branch where it is currently located, then generally the item will be "Ready for Pickup" on the following business morning. 

Please note, that if the item is being shipped or has been checked in that day, then it will say In Transit, and the above delivery times apply. An item is not ready until it says "Ready for Pickup" 

The book Library Lost and Found held up in front of some trees. If you have placed a hold on an item that is currently Checked Out, the time it takes to get to you depends on when copies are returned and if other users have requested it before you. You may find out the number of copies in the collection and if other users are waiting for them through our online catalog.

Lastly, if you requested an item that is On Order, that means that the item has been recently purchased by the library but has not yet arrived. In some cases, the item may not have been published yet, but if it is showing up in the catalog, holds requests can still be made. With such a case, the item may take quite some time to be available. Once it is, both delivery time and hold time may affect how long it takes the item to be "Ready for Pickup" 

For information about how to request items from other Florida libraries (interlibrary loan), please click here.

Comments (2)

  1. 2-3 days is very misleading! Currently I have four books listed in my "on hold" account as "in transit". They have been listed that way for 6 days and I still have no books. Added: It's showing that these four of the books are on the shelf, too.
    by DB on Feb 15, 2024
  2. Hello DB - thank you for your comment. It definitely can seem like items are stuck when you're seeing no activity for so long. We're glad to check more specifically to make sure nothing is amiss. If convenient, please contact us with your library card number through our Ask Us email, chat, or text service, on the phone (941-861-1110), or in person - whichever works for you. That way we can take a specific look at this situation. Generally, transit gets a little delayed when there is a holiday such as President's Day, and the truck does not run on the weekends. But we want to check on your unique situation, and hope to hear from you soon! Thank you so much for asking about this.
    by Cathay on Feb 20, 2024