When you update the PIN on your library card, you may also need to update your hoopla account with the new PIN.
Here are the steps:
- Go to hoopla in a web browser at hoopladigital.com.
Note: Updating the PIN in the app may not resolve the issue. - Login with your email address and the password you setup with hoopla. If necessary, use the Forgot password link to reset your password with hoopla.
- Once logged into hoopla, click on the Gear icon in the upper right corner to open Settings.
- In the horizontal menu, go to "Library"
- Confirm the library name is Sarasota County Library System (FL)
- Update the library card number (if necessary) and type the PIN.
- Press the blue Save button.
If your PIN in hoopla does not work for you, we have a few options:
- In the library catalog:
- I forgot my passcode option (an email process to reset your PIN),
- Edit Profile within My Bookshelf > Profile. For more help, click here.
- Call our Info Central team at 941-861-1110, or
- Visit one of our libraries in-person